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भारती शिक्षक प्रशिक्षण महाविद्यालय, मुजफ्फरपुर

Bharti Shikshak Prashikshan Mahavidyalaya

Under Vidya Bharti|Approved by NCTE|Affiliated to B.R.A. Bihar University, Muzaffarpur

Grievance Committee

A dedicated cell to address student grievances and ensure a fair, transparent, and supportive campus environment. We are committed to resolving issues with empathy and efficiency.

Grievance Cell

Grievance Committee

The Grievance Committee at Bharti Shikshak Prashikshan Mahavidyalaya is established to address and resolve any complaints or issues raised by students, faculty, or staff.

We believe in creating a safe and inclusive environment where every voice is heard. The Grievance Cell is committed to maintaining transparency, confidentiality, and impartiality in all proceedings.

Committee Members

Grievance Cell Committee

The committee is led by experienced faculty and staff members dedicated to student welfare.

Chairman
Dr. Rajesh Kumar Verma

Dr. Rajesh Kumar Verma

Chairman, Grievance Cell
Chairman
Dr. Rajesh Kumar Verma

Dr. Rajesh Kumar Verma

Chairman, Grievance Cell
Chairman
Dr. Rajesh Kumar Verma

Dr. Rajesh Kumar Verma

Chairman, Grievance Cell
Coordinator
Smt. Pratima Singh

Smt. Pratima Singh

Coordinator, Grievance Cell
Coordinator
Smt. Pratima Singh

Smt. Pratima Singh

Coordinator, Grievance Cell
Coordinator
Smt. Pratima Singh

Smt. Pratima Singh

Coordinator, Grievance Cell
Member
Sri Prabal Bera

Sri Prabal Bera

Member, Grievance Cell
Member
Sri Prabal Bera

Sri Prabal Bera

Member, Grievance Cell
Member
Sri Prabal Bera

Sri Prabal Bera

Member, Grievance Cell
Member
Sri Sudhir Kumar Thakur

Sri Sudhir Kumar Thakur

Member, Grievance Cell
Member
Sri Sudhir Kumar Thakur

Sri Sudhir Kumar Thakur

Member, Grievance Cell
Member
Sri Sudhir Kumar Thakur

Sri Sudhir Kumar Thakur

Member, Grievance Cell
Committee Roster

Grievance Cell Roster

Complete list of Grievance Committee members and their contact details:

Grievance Committee 12 Active Members
Active
01
RK

Dr. Rajesh Kumar Verma

Chairman, Grievance Cell
Chairman
02
RK

Dr. Rajesh Kumar Verma

Chairman, Grievance Cell
Chairman
03
RK

Dr. Rajesh Kumar Verma

Chairman, Grievance Cell
Chairman
04
PS

Smt. Pratima Singh

Coordinator, Grievance Cell
Coordinator
05
PS

Smt. Pratima Singh

Coordinator, Grievance Cell
Coordinator
06
PS

Smt. Pratima Singh

Coordinator, Grievance Cell
Coordinator
07
PB

Sri Prabal Bera

Member, Grievance Cell
Member
08
PB

Sri Prabal Bera

Member, Grievance Cell
Member
09
PB

Sri Prabal Bera

Member, Grievance Cell
Member
10
SK

Sri Sudhir Kumar Thakur

Member, Grievance Cell
Member
11
SK

Sri Sudhir Kumar Thakur

Member, Grievance Cell
Member
12
SK

Sri Sudhir Kumar Thakur

Member, Grievance Cell
Member
Roles & Responsibilities

Key Functions of the Grievance Cell

The Grievance Cell performs a wide range of functions to support students and maintain a healthy campus atmosphere:

Hear & Address Complaints

Provide a platform for students, faculty, and staff to raise concerns regarding academics, administration, or personal issues.

Timely Resolution

Ensure that all grievances are resolved within a stipulated time frame, following a fair and impartial process.

Confidentiality & Privacy

Maintain complete confidentiality of the complainant's identity and the details of the grievance.

Promote Awareness

Conduct awareness programmes to educate students about their rights and the grievance redressal mechanism.

How to File a Grievance
  • Online Portal: Submit your complaint through the college's online grievance portal (link available on the student dashboard).
  • Physical Form: Collect a grievance form from the Administrative Office and submit it to the Grievance Cell.
  • Email: Send a detailed email to grievance@bspmahavidyalaya.org with your name, registration number, and issue description.
  • Contact: You may also reach out to any committee member directly for assistance.
  • Response Timeline: The committee aims to acknowledge receipt within 48 hours and resolve the issue within 15 working days.
12
Committee Members
4
Committee Members
15
Working Days Resolution
100%
Confidentiality
2020
Established

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