भारती शिक्षक प्रशिक्षण महाविद्यालय, मुजफ्फरपुर
Bharti Shikshak Prashikshan Mahavidyalaya
Under Vidya Bharti|Approved by NCTE|Affiliated to B.R.A. Bihar University, Muzaffarpur
An independent authority appointed to address grievances and ensure fairness, transparency and accountability in the institution.
Dr. Justice Ramesh Chandra Verma is a retired High Court Judge with over 35 years of distinguished service in the legal and judicial field. He has been appointed as the Ombudsperson for Bharti Shikshak Prashikshan Mahavidyalaya as per the guidelines of the University Grants Commission (UGC).
He has extensive experience in handling matters related to educational institutions, student grievances, and institutional governance. His appointment ensures that all complaints are addressed with fairness, impartiality and confidentiality.
He is available to students, staff and other stakeholders for any grievance related to the institution's functioning.
The Ombudsperson is an independent statutory authority appointed as per the guidelines of the University Grants Commission (UGC) to address grievances of students, staff and other stakeholders of the institution. The Ombudsperson ensures that every complaint is dealt with fairness, impartiality and promptness.
The primary objective of the Ombudsperson is to provide an independent and impartial forum for the redressal of grievances. The Ombudsperson is empowered to inquire into complaints related to admissions, examinations, academic matters, discrimination, harassment and any other issue affecting the rights and interests of students.
Any student or staff member who has a grievance may approach the Ombudsperson directly. The Ombudsperson follows the principles of natural justice and ensures that all parties are given a fair opportunity to present their case.
All complaints and proceedings are kept strictly confidential. The identity of the complainant is protected, and no adverse action is taken against anyone for filing a complaint in good faith.
Write a clear and detailed complaint mentioning all relevant facts, dates, and names of persons involved.
Submit the complaint to the Ombudsperson via email, post, or in person at the Ombudsperson office.
The Ombudsperson will acknowledge the complaint within 7 working days of receipt.
The Ombudsperson may conduct a preliminary inquiry to determine whether a full investigation is warranted.
If warranted, a full inquiry is conducted with opportunity for all parties to present their case.
Based on findings, the Ombudsperson submits recommendations to the competent authority for necessary action.